Shipping Policy

DELIVERY TIME

In Pakistan, you can expect your order to be delivered within 3 to 5 working days for major cities after it has been dispatched. Deliveries to remote areas might require additional time. Please ensure you are available at the contact number provided for our team to reach you. The speed of delivery relies on the availability of items and the confirmation of your order.

INTERNATIONAL DELIVERY

For international shipments, we estimate a dispatch timeframe of 2 to 3 working days after confirming your order. Be aware that delivery times can vary depending on the destination. Aloa will not issue refunds for cancellation requests made once the order is underway. If a delivery is refused, the customer will need to cover any associated shipping and customs charges.

PAYMENT THROUGH CARDS

We strive to ensure a secure and trustworthy shopping environment. However, we may occasionally need to verify payment details to proceed with your order. This verification will be conducted through a phone call or email, as per banking protocols, to prevent fraudulent transactions. Aloa reserves the right to cancel orders if your payment is not approved by the financial institution.

DELIVERY CHARGES

International shipping costs vary from one country to another and are influenced by city and locality. To get an estimate of shipping charges, select a product and enter your delivery address during checkout. Please keep in mind that international orders may incur taxes and duties, which will be the responsibility of the customer. Any applicable fees, including VAT (Value Added Tax), will be charged by the courier at the time of delivery.